Welcome

The Civil Service Institute of New Zealand (CSINZ) has been established to showcase the excellence of New Zealand’s approach to public service. We draw upon the vast knowledge and expertise of New Zealand’s civil servants and senior public officials. The bespoke and off-the-shelf capacity development programmes available cover the diverse range of knowledge, skills, and competencies required of the modern public servant. All training solutions have been factored to ensure adherence to international best practices.

Hon. David Butcher
Executive Director, Civil Service Institute 
Former Minister of Commerce & Minister of Energy

The CSINZ offers training and capacity strengthening in areas of great interest to governments of the new millennium, with emphasis on the areas for which New Zealand is renowned, including:
  • New Models of Governance;
  • Transparency and Anti-Corruption measures;
  • DBPS Systems (Delivering Better Public Services)
  • Functional Leadership for the State Sector
  • Mobile Outreach
  • Sourcing Strategies and Management
  • Public Sector Change Management

Courses


The customisation of programmes is a mainstay of the Institute's ability to meeting client needs. While some programmes, such as mentoring or study visits are by their nature tailored to each client, established courses can also be customised to improve their effectiveness for a client's context.

Course Types

 
  • Workshops
  • Parliamentary Visits
  • Seminars
  • Short term training
  • Mentoring and Coaching
  • Public Service Announcements
  • Study visits / Tours
  • Training of professionals
 

CSINZ offers training and capacity strengthening in areas in which New Zealand is renowned, including:

Civil Service Reform (1 - The State Sector):
Tracking the development of the civil service, how it has changed over the years, and the benefits of innovative approaches for the state sector.
Civil Service Reform (2 - Public Sector Management):
This programme tracks the development of the civil service, how it has changed over the years, and the benefits of innovative ap­proaches in the management of the public sector.
Managing the Executive:
Reviewing how ministers can get the best out of their ministry in support of their policy agenda.
Managing Parliament:
Designed to explore the methods that the New Zealand Parliament uses to interact with citizens and to identify ways that these methods can be adopted to your country's needs.

OTHER COURSE TOPICS:
  • New Models of Governance
  • Transparency and Anti-Corruption measures
  • DBPS Systems (Delivering Better Public Services)
  • Functional Leadership for the State Sector
  • Mobile Outreach
  • Sourcing Strategies and Management
  • Public Sector Change Management